Returns will not be accepted without an RMA (Return Merchandise Authorization) number and you are responsible for all return shipping charges associated with returning the package. Please click here to initiate your return and to obtain a RMA number.
For any returned merchandise valued over $100.00, you must send the merchandise using a traceable and insured shipping method. Your costs will be reimbursed or credited to your account if the return is because of damaged or defective merchandise. All other items under $100.00 can be sent by the method of your choice.
Please send all returns to:
ATTN: Avva Brand Returns Dept.
2701 S. Harbor Blvd Unit A
Santa Ana, CA 92704
If the item is being returned due to a manufacturer’s defect, contact us by clicking here to arrange for a prepaid shipping label.