How long do I have to return or exchange my order?
‘Avva Brand’ accepts returned merchandise within 30 days of delivery as long as it hasn’t been washed, damaged or worn....
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RETURNS
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Where do I send items I want to return or exchange?
Please send all returns to: ATTN: Avva Brand Return Dept. 2701 S. Harbor Blvd Unit A Santa Ana, CA 92704... -
What cannot be returned/refunded?
Wearable items that have been washed, damaged or worn. -
How will I get my refund?
All refunds will be credited to the original purchaser’s payment method if available. If the original payment source is unavailable,... -
Will you pay for the return postage?
If you are returning damaged or defective merchandise, we will pay the cost of return shipping. Please contact us by... -
Are there any requirements for return shipments?
Returns will not be accepted without an RMA (Return Merchandise Authorization) number and you are responsible for all return shipping... -
What happens if my return is lost in the mail?
No refunds will be issued for items not received by our returns department, as we have no way of tracking... -
What if I refuse a package because I want to return the entire order?
Orders shipped that are refused by the customer and restocked for reasons not due to an error on our part,... -
What if I have more questions?
Please contact us at Support by clicking this link if you have any additional concerns or questions! -
Someone sent me a gift and I want to return it, how would I do that?
Gift returns or exchanges are processed just like a regular return would be, with the same 30 day (45 day...
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