How do I track my order? You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will...
How much does it cost to ship to the US? To calculate shipping charges, please add all desired items to your online shopping cart and proceed to checkout to view...
What are your international shipping charges (Including Canada)? Shipping costs for international orders vary based on content and the destination country. To calculate your shipping charge, please add...
What countries do you ship to? We ship worldwide! From our warehouse in the US, we can ship to nearly any address in the world. For...
How do you calculate International taxes, customs fees, or duties? If your order is shipping outside of the U.S., you are likely to be charged customs fees (taxes, duties, processing...
Can an order be shipped to a P.O. Box or A.P.O./F.P.O. address? Yes, orders can be shipped to P.O. boxes, and also to A.P.O., or F.P.O. addresses. These orders are automatically shipped...
Can an order be shipped to multiple addresses? Unfortunately, an order may only be shipped to one address. To have items shipped to another address a new order...
What if my package has not arrived? Some packages may require a signature. There is a slight chance that your package may be delayed if no one...
What if I suspect my package lost or missing? We apologize that you have not received your order. To report a missing package, please contact our customer service department...
Refused and Undeliverable Packages All refused shipments & undeliverable packages will be charged 15% restocking fee. Shipping fee is non-refundable. We are not responsible...